How do I delete my account?
Users can delete their account from the app: Settings > Delete Account. This permanently removes all their data and also removes them from the mailing list.
BEFORE giving deletion instructions, always check if the user has an active subscription. If they do, let them know they need to cancel their subscription first, otherwise they will continue to be charged after their account is deleted. Walk them through cancellation first (Settings in the app, or platform-specific links), then deletion.
IMPORTANT: We cannot delete accounts for users from our side. Always direct them to do it themselves in the app. Do not offer to delete it for them. If they truly cannot access the app at all, escalate to Dave.
If the user also asked to be unsubscribed from emails, let them know that deleting their account will take care of that as well.
Related FAQs
Just visit web.reflection.app and log in with the same email and password you use in the mobile app. It's great for longer writing sessions where you prefer a full keyboard.
Reflection is available on iOS, Android, macOS, and the web. You can access the web app at web.reflection.app using your existing account credentials. Your entries sync seamlessly across all devices.
Reflection is an AI-powered journaling app and mental wellness coach designed to help you build a consistent self-reflection habit. Available on iOS, Android, Mac, and Web, our app combines guided prompts and AI insights to make journaling easy and impactful. Whether you need a gratitude journal, a therapy companion, or a tool for personal growth, Reflection adapts to you.
The science-backed benefits of journaling include reduced anxiety, improved mood, and greater self-awareness. Reflection is a tool for mental wellness that makes this practice easy. Our guided prompts for anxiety, self-love, and processing emotions help you navigate challenges, and many therapists recommend Reflection as a supportive tool for their clients.
Reflection's primary difference is our AI Coach. While other apps are a blank page, Reflection interacts with you, offering real-time guidance and personalized insights based on your own writing. We combine this with a library of 100+ expert-led guides and a minimal, focused design to help you go deeper, not just write more.
Gain clarity and peace of mind, wherever you are.
